How do I contact you?

We’re always available by email at hire@sussexsoundcompany.co.uk or you can call us from Monday to Friday from 10am - 6pm, or Saturday 10am - 2pm on 01424 563053

How do I make a booking?

Just drop us a call or email and we can get started with booking your event in with us. To confirm the booking we will usually ask for a 50% deposit to confirm your event with us. This is to make sure we can keep as many dates as free as possible throughout the year for our other clients as we only have a small team so cannot run multiple shows on one date. We also ask for the remaining 50% at least 14 days before the event start date. Quotes, invoices and receipts are always sent to you for yourself and your records.

What services do you offer?

We are a sound equipment company. We are able to provide you with tailored equipment for your show or event. We supply Sound, Lighting, Staging and Power, along with the necessary technicians you need to make your event run flawless!

Where are you based?

We are based in the sunny coastal town of Hastings, East Sussex - but we cover the whole of the South East of England!

Do you offer equipment hire without a technician (dry hire)?

Unfortunately at the present time we do not offer equipment for dry hire, and only offer packages along with trained technicians - which means you don't have to worry about trying to learn some new equipment to run your show! However if you contact us we can usually work something out that works best for everyone!

Can you DJ at my event?

Unfortunately we are not DJs and cannot offer you a service for this. We usually deal with live bands or commercial/corporate events. If you are looking for a DJ for your event, our good friends over at www.EastSussexDJs.co.uk might be the guys you are looking for! Let them know we sent you! However feel free to contact us if you have any other queries.

How much do you charge?

Our prices are very reasonable but however each package is entirely tailored and made just for you, the best thing to do is contact us directly by calling or emailing and we can get the best price just for you! If you have a quote from a competitor of ours, get in contact and we can try and beat them!

What payment types do you accept?

We accept most payments. We accept most major credit and debit cards, bank transfer as well as cash. Invoices and receipts are always supplied. All our prices are inclusive of VAT.

Our event is with children - are your staff DBS and First Aid trained?

Yes we are. All our engineers carry an extended DBS certificate and are First Aid trained and carry a First Aid at Work certificate, meaning we are safe to work at your event with children. In fact we regularly run shows and classes with local schools and academies right here in Hastings.

Do you sell equipment?

Unfortunately selling of new and used equipment is not something we offer at the moment. We can however work with you to find the best equipment that will suit your needs and help you find the best price. Just contact us for more.

What power needs to be provided at my event?

This entirely depends on the size of the show and the location. All equipment is hired under the assumption that the necessary power is provided (unless power equipment has also been hired from us). If you’re unsure as to what we require, just contact us. We will provide our power requirements when making a booking with you.

What equipment do I need for my event?

That’s where we come in. Just contact us and we can work with you to find the best solution for you and your event.

How long does it take to setup the equipment?

This will entirely depend on the equipment being hired from us. Small hires can take just under an hour, but larger shows can take anywhere from 1 to 2 days. When making a booking with you we will discuss our requires for setup times.

Are you insured?

Yes we are. All our engineers and equipment is fully insured up to industry standard including public liability insurance. Just contact us during the booking process and we can provide certificates. However - when hiring equipment from us you must have up to date events insurance in the event anybody at your event damages our equipment otherwise you will be liable to pay for any repair/replacement costs of damages or broken equipment.

Is your equipment PAT tested?

Yes it is. All our equipment has a valid PAT certificate, or has recently been purchased so doesn’t require a PAT certificate for the first year of operation. Just contact us during the booking process and we can provide certificates.

I have a question that isn’t listed here?

Not to worry! Just contact us either by email or by phone and we’ll be happy to answer your queries.